Shipping & Returns
SHIPPING POLICY
All orders ship from the United States via USPS Priority Mail.
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We normally process and dispatch all orders within 24 hours of being placed if the item is in stock. Should the item not be in stock we will email you within 24-48 hours.
PLACING YOUR ORDER / PAYMENT
Orders can be placed through our secure website anytime and paid using the Wix secure checkout with a valid credit card.
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DELIVERY WITHIN USA
All domestic orders ship via USPS Priority Mail. We do our best to process orders within 24-48 hours and are delivered to you within 3-5 Business days, unless by delay caused by the courier. We will not be held responsible for any postage delays that may occur. Although we are not responsible for loss or damage, please contact us within 5 business days of tracked delivery if there is an issue with your order.
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INTERNATIONAL SHIPPING / CUSTOMS & TAXES
We do not offer international shipping at this time.
RETURN & EXCHANGE POLICY
ORDER CANCELLATIONS OR CHANGES
We work as quickly as possible to process and fulfil your orders and get it to you as quickly as we can. Due to courier limitations, we are unable to cancel or make any changes to your order once it has been shipped. If you need to make any changes or cancel your order please contact us right away.
DAMAGED ITEMS
Although we are not responsible for loss or damage, please contact us within 5 business days of tracked delivery if there is an issue with your order.
EXCHANGES & REFUNDS
All sales are Final. We do not accept returns or refunds at this time, but please contact us within 5 business days of tracked delivery if there is an issue with your order.
DELIVERY ISSUES
We cannot be responsible for any orders delivered to incorrect addresses due to customer error. If we do not receive correct shipping information at the time of your order or within 12 hours of your order being placed, we are not liable for any costs incurred to retrieve or resend your order or for any lost or irretrievable packages. Any delivery issues or lost packages are the responsibility of the customer. In the case of a lost package, we will do everything in our power to correspond with the respective couriers to retrieve your package or to file a claim for the value of the goods. Any extra costs incurred are the responsibility of the customer.
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If your question has not been answered in the above information, please don't hesitate to phone or email us and we will be happy to assist in any way we can.
** By completing a purchase through our online store, you agree to all the terms and conditions listed above. **
These Terms & Conditions are effective as of 20 July 2022.